1.- Presentation and right to information

This website is owned by the company, Las Pléyades Comercializadora Internacional Ltda. (hereinafter, “Ecohabs Santa Marta”), with NIT . 900228195-2 and registered office at calle 15 n° 3-74 Santa Marta, Colombia.

Senda Hotels takes the protection of your privacy and personal data very seriously. For this reason, Senda Hotels fully complies with current legislation on the protection of personal data so that your personal information is kept securely.

This data protection policy regulates the access and use of the service of this Website that Senda Hotels makes available to Users interested in the services offered by Senda Hotels. If you wish to contact our Data Protection Officer, you can do so via email info@parquetayrona.com.

2.- Why is Senda Hotels entitled to carry out data processing?

The data of the Users that are collected through the online registration forms available on the Websites are collected by Senda Hotels in order to be able to provide them with the Services offered through the Website.

In accordance with the provisions of the applicable privacy regulations and their development regulations, Senda Hotels, owner of the Websites, informs the User of the existence of an automated file of personal data, duly registered with the Superintendence of Industry and trade.

3.- Processing of personal data and purpose of treatment

Senda Hotels may collect personal data from Users through registration forms, the personal data collected by OLÉ COLOMBIA may be used for the following purposes:

to. The provision of services offered on the Website.

b. Send commercial communications to Users by letter, telephone, email, SMS/MMS, instant messaging or by other equivalent means of communication related to Senda Hotels services, as long as the User has consented to this purpose of personal data processing.

Likewise, the User consents to the processing of their data for the preparation of profiles, as well as for the segmentation of their data. The aforementioned treatments may have the purpose of both the analysis and production of statistics to know the traffic and use of the Website by Users, as well as the determination of their tastes and preferences to send them promotional information according to their interests.

4.- Mandatory or optional nature of the information provided by the User and veracity of the data

The User guarantees that the personal data provided is true and is responsible for notifying Senda Hotels of any changes thereto. The User will be responsible for the veracity of the data provided, Senda Hotels reserving the right to exclude from the registered services any User who has provided false data, without prejudice to other actions that proceed by Law.

It is recommended to exercise the utmost diligence in terms of Data Protection through the use of security tools, and Senda Hotels cannot be held responsible for illegal theft, modification or loss of data.

5.- Practices not allowed and conservation of data

Senda Hotels will cancel the registration of Users who: (i) include or promote illegal, immoral, obscene or harmful material; (ii) promote any type of discrimination; (iii) Forward “bulk, junk, or spam e-mail” or “newsgroup communications” when unsolicited; (iv) breach any intellectual or industrial property rights of third parties. Likewise, the User undertakes to refrain from using and collecting data from distribution lists that can be accessed through the information and services contained on the Website for the performance of activities for promotional or advertising purposes, as well as to send commercial communications of any kind and through any medium not requested or previously consented to by Senda Hotels and/or the users of the Website.

The personal data provided will be kept by Senda Hotels as long as the User does not express his desire to unsubscribe from Senda Hotels services and this in order to receive information about company products.

6.- User Rights in relation to their data

The User has the right to (i) access their personal data, as well as (ii) request the rectification of inaccurate data or, where appropriate, (iii) request its deletion, (iv) request the limitation of the processing of your data, (v) oppose the processing of your data (vi) exercise the right to forget your data and (vii) request its portability.

In order to exercise these rights, it is necessary for the User to prove his or her identity to Senda Hotels by sending a photocopy of his National Identity Document or any other legally valid means. The User can exercise all these rights at the following email address info@parquetayrona.com, indicating the reason for their request. The User can also send his request by ordinary mail to the following address:


Calle 15 N° 3 – 74 Historic center of Santa Marta, Colombia.

Without prejudice to any other administrative resource or judicial action, the User shall have the right to file a claim with a Control Authority, particularly in the Member State in which they have their habitual residence, place of work or place of the alleged infringement, in in the event that you consider that the processing of your personal data is not adequate to the regulations, as well as in the event that the exercise of your rights is not satisfied. The supervisory authority to which the claim has been filed will inform the claimant about the course and result of the claim.

7.- Data security

Protecting the privacy and personal data of its customers and visitors is very important to Senda Hotels. Therefore, Senda Hotels does everything in its power to prevent your data from being misused. Your data can only be accessed by authorized personnel. Senda Hotels maintains the security levels of personal data protection in accordance with the applicable regulations and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data that the User provides to through the Websites, without prejudice to informing you that Internet security measures are not impregnable. Senda Hotels undertakes to comply with the duty of secrecy and confidentiality with respect to personal data in accordance with the applicable legislation, as well as to grant them safe treatment in the assignments and international transfers of data that, where appropriate, may occur.

8.- Questions

If you have any questions about this privacy policy, please contact us by sending an email to info@parquetayrona.com

9.- Acceptance and Consent

The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the treatment thereof by Senda Hotels, in the manner and for the purposes indicated in this Privacy Policy.